Comments for Bill Rowell

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Comment on Dear ESPN: You’re Annoying Me Again by Shanae Gerold

Shanae Gerold — Tue, 02 Feb 2010 03:29:01 +0000

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Comment on Apple MacBook Pro 17″ Core Duo “Swollen Battery” by Travis

Travis — Sun, 31 Jan 2010 20:52:50 +0000

I just had this issue arise with my almost 3 year old 17″ MBP. With 190 cycles on the battery I began having abrupt shut down issues, then I noticed my mouse button not clicking and etc…flipped over my machine and saw that the battery was swollen.
I called Apple and had no problem getting a replacement sent out. (I’m in the USA and I have about 4 months of Apple Care remaining.) The techs at Apple were very friendly, helpful and courteous.
However I was told that this is a “saftey mechinism” to prevent the faulty battery from damaging the machine. I call total BS on that. These batteries are faulty and this is a design/manufacturing flaw with them. No battery should EVER swell like this during normal operation even if it’s past it’s useful lifespan.
Total BS that folks in Europe are not getting any remedy for this. Swollen batteries can leak and you don’t want those chemicals getting on anything in your house or on your person. Period.

Comment on Building an Ecometry Shipping Station by David Hilton

David Hilton — Tue, 15 Dec 2009 20:06:57 +0000

would a USB to PS/2 adapter to a AT to PS/2 adapter to a PS/2 to AT adapter work as far as a keyboard setup goes or would that be too much…its getting harder and harder to find a computer with PS/2 ports now days. Also where would a good site be to order a AT keyboard?

Comment on Apple MacBook Pro 17″ Core Duo “Swollen Battery” by geno

geno — Mon, 23 Nov 2009 15:22:06 +0000

In our research lab (Belgium) we have 8 MBPs, 15 or 17 inch.
3 of them had a swollen battery (each shortly after one year of use). After taking the battery out, the battery kept on swelling up to double heigth.
Applecare replaced 2 batteries for free, but only after long telephone chats.
They (both the reseller where I bought a 3 year warranty pack, as Apple) refuse to replace third battery now (16 months old, no Applecare on this MBP) because it had little more then 300 cycles. They refuse to recognize it as a production fault.

Comment on Apple MacBook Pro 17″ Core Duo “Swollen Battery” by Sharon

Sharon — Tue, 20 Oct 2009 12:39:13 +0000

I too have a swollen battery and am looking at various forums where there is clearly evidence that there is a problem with the macbook pro 17 inch battery. I have had mine replaced once whilst under warrenty, but now that the new one is out of warranty they will not replace it even though they admit it is a fault with the battery, they say it is a safety measure.

Comment on Ruby on Rails Image Manipulation with ImageMagick and Mini-Magick on OS X by ror image manipulation with mini_magick « ai3x

ror image manipulation with mini_magick « ai3x — Tue, 22 Sep 2009 12:32:55 +0000

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Comment on Apple MacBook Pro 17″ Core Duo “Swollen Battery” by Bill

Bill — Mon, 24 Aug 2009 12:22:24 +0000

Two things I think helped me:

1.) I was able to go to an Apple store and talk to a Mac Genius directly.
2.) I got incredibly lucky that the gentleman I spoke with agreed that the battery should never do this and was willing to help me.

Its really easy for customer service people to blow you off over the phone, especially when they are probably told not to replace these batteries, especially when they are out of warranty. At this point, if you don’t have an Apple Store near you (I’m not sure if they are around in other countries), you might try and Authorized Reseller. Other than that, you might just have to bite the bullet and buy another one. Good luck!

Comment on Apple MacBook Pro 17″ Core Duo “Swollen Battery” by Inge

Inge — Mon, 24 Aug 2009 12:17:56 +0000

I got the same problem as Hans ! Apple Belgium told me they could not replace it for free, because it was out of warranty, they could not do anything about it. The guy i talked to on the phone said it was a common problem after two years of use, the battery swells as a protection reflex. Any ides on what to do next ? You think i should just buy a new battery ?

Comment on Apple MacBook Pro 17″ Core Duo “Swollen Battery” by Free Gadget

Free Gadget — Sat, 22 Aug 2009 11:43:37 +0000

Love this, great blog, thanks.