Comments on: Why I Can’t Stand Charter Communications http://www.billrowell.com/2008/03/28/why-i-cant-stand-charter-communications/ Rumblings of Code, and Then Some... Wed, 28 Dec 2011 19:07:14 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Dan Pickett http://www.billrowell.com/2008/03/28/why-i-cant-stand-charter-communications/comment-page-1/#comment-3105 Dan Pickett Sun, 04 May 2008 15:52:18 +0000 http://www.billrowell.com/2008/03/28/why-i-cant-stand-charter-communications/#comment-3105 dude, I have some real horror stories with Charter. I'm so glad I'm out of their service area. When I left ATO, I cancelled my DVR service and returned the box. 3 months later, I got a bill for 3 months of service and an unreturned DVR for like $800. They had no record of me calling to cancel or receipt of my DVR. It took a few weeks to get it resolved. FIOS is great. The service is great, too. This surprised me as I thought Verizon was much more monolithic than Comcast. dude, I have some real horror stories with Charter. I’m so glad I’m out of their service area. When I left ATO, I cancelled my DVR service and returned the box. 3 months later, I got a bill for 3 months of service and an unreturned DVR for like $800. They had no record of me calling to cancel or receipt of my DVR. It took a few weeks to get it resolved.

FIOS is great. The service is great, too. This surprised me as I thought Verizon was much more monolithic than Comcast.

]]> By: Kyle http://www.billrowell.com/2008/03/28/why-i-cant-stand-charter-communications/comment-page-1/#comment-3097 Kyle Sat, 29 Mar 2008 06:30:45 +0000 http://www.billrowell.com/2008/03/28/why-i-cant-stand-charter-communications/#comment-3097 So I gather Charter is craptastic? heh I hate cable companies - all of their procedures seem so ass backwards and inefficient you've got to wonder how they're managed. Instead of only wasting your time to pick up a box they have to waste the time of a technician and 4 more hours of yours? It's criminal. They're out of stock and you can't call to check on stock because they get too many phone calls about it? What a lazy bunch. I wish I had the opportunity to get FIOS too man. So I gather Charter is craptastic? heh
I hate cable companies – all of their procedures seem so ass backwards and inefficient you’ve got to wonder how they’re managed. Instead of only wasting your time to pick up a box they have to waste the time of a technician and 4 more hours of yours? It’s criminal.

They’re out of stock and you can’t call to check on stock because they get too many phone calls about it? What a lazy bunch.

I wish I had the opportunity to get FIOS too man.

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